available for UX research roles · Chapel Hill, NC

UX researcher
with a PhD-track
research toolkit.

I run rigorous mixed-methods research and turn it into product decisions — trained through a PhD program in Health Behavior, applied through human-centered design projects like TABLE and EchoCare.

Ben Westlund
status: researching + designing
// 01 — how I work

UX and academic research usually live in separate portfolios. Here's what it looks like when they don't.

Slide UX Research aside to uncover each toolkit — release to return to the overlap

Research Rigor

  • Study design & sampling
  • Semi-structured interviewing
  • Thematic analysis & coding
  • Mixed-methods integration
  • Survey design & quant analysis

Design Craft

  • Discovery research
  • Journey & empathy mapping
  • Insight synthesis
  • Usability testing
  • Wireframing & prototyping
UX
Research drag me

// THE OVERLAP Rigor makes design defensible; craft makes research usable. A codebook keeps me honest about what participants actually said — an empathy map turns that into something a team can build from. Same evidence, two jobs.

Most people learn one side of this. I spent two years working in a reentry program before I ever opened a design tool — so when I run an interview, build an empathy map, or synthesize insight statements, I'm using the same methodological muscle I use in a PhD program studying opioid harm reduction.

That means my design work carries real evidence discipline: sampling logic, thematic saturation, and honest handling of what a study can't tell you yet — not just vibes from a few user interviews.

// 02 — where to start

Two bodies of work, one way of thinking.

01
01 / UX RESEARCH & DESIGN

Case studies: TABLE & EchoCare

A semester-long HCD engagement with a local nonprofit, and an AI-powered digital health concept for opioid harm reduction — full process, from empathy mapping to prototype.

See the work →
02
02 / ACADEMIC RESEARCH

Papers & publications

Four active projects spanning opioid harm reduction, implementation science, and provider health — including a scoping review at the intersection of HCD and implementation science.

Read the research →
// 03 — toolkit

The methods don't stay in separate lanes.

Miro NVivo Usability Testing Dedoose Empathy Mapping Grounded Theory Journey Mapping Stata & Survey Design Rapid Prototyping Implementation Science (CFIR, ERIC) HCD Facilitation Workshop Design Mixed-Methods Integration Figma R JavaScript Python

Currently: drafting a scoping review on Human-Centered Design × Implementation Science, and presenting an implementation-tracking framework at SIRC 2026.